Our Philosophy

CUSA offers complete resources for AR management. For over 33 years, we have continued flourishing and succeeding by providing unmatched services and results.

We offer excellent service by using our unique collection process that begins at the time of assignment. When reaching a consumer regarding a past due account, we provide solutions that can help them resolve a sometimes-difficult situation.

We know that no one ever wants to hear from a collection representative, especially if that representative only knows how to apply pressure without options. Many competitors use this tactic, but it just makes the consumer avoid communication and responsibility.

We prefer having our well-trained collection representatives offer options because it empowers the consumer and promotes open communication with our office at their convenience. This method is better since it allows the consumer to choose their preferred method of communication, such as:

In today's environment, consumers want options. They don't always want to talk with a representative on the phone and would often like to utilize a platform that allows them 24/7 access to their account. This is what CUSA offers. With our portal, consumers can log in, manage their accounts, request documentation, and work towards resolution using a virtual collector.

So, choose convenience. Choose CUSA. Contact us today to request a meeting with a sales representative or to receive more information about what we offer via U.S. Mail or email.