About CUSA

Since CUSA was founded in 1989, we have always maintained a high level of success for our clients using the latest technology and highly trained staff in Phoenix, AZ. We are committed to providing the highest level of service. So, we developed a unique account management method that includes utilizing modern technology such as:
  • Automated Contact
  • Virtual Collector
  • Virtual Negotiator
  • Live Representative
We also offer client-specific campaigns that provide the ability to custom-build a campaign based on multiple factors that meet your needs and expectations. These campaigns are driven by many factors, including:
  • Age of the Account
  • Dollar Amount
  • Demographics
  • Client-Offered Settlements
  • Time of Year
  • Your Revenue Cycle
  • And More

Online Access To Your Accounts

CUSA offers clients and consumers an easy-to-use client portal. This portal is a fast, convenient, secure method to manage your accounts receivable (AR) portfolio. You can perform many tasks by logging into your access portal.

Tasks You Can Do With Our Client Portal:

CUSA offers clients and consumers an easy-to-use client portal. This portal is a fast, convenient, secure method to manage your accounts receivable (AR) portfolio. You can perform many tasks by logging into your access portal.
  • Creating and Checking New Assignments
  • Reporting Payments
  • Adjusting Amounts
  • Adding Documentation
  • Providing Comments to the Account Representative
  • Running Reports and Much More
Please ask your sales representative about the many options we offer for managing your accounts.

Our Industries

Property Management Judgments and Garnishments

Turn to the experts when you need help with past-due rental accounts. We assign client liaisons to help with many tasks while assigning your accounts. To help you maintain a seamless relationship, we offer:
  • On-site Copying
  • File Pickups and Returns
  • Complete File Scanning
  • Legal or Garnishment Assignments and Others
Those pursuing debt collection lawsuits in Arizona often eventually realize that obtaining the judgment is the easiest part. But once it has been awarded, they will need to find a suitable method of debt collection. Fortunately, we can handle many post-judgment remedies, including earning and non-earning garnishments or judgment debtors' exams.

Medical Collections

Medical accounts receivable requires a different approach. Our representatives are courteous and understanding while maintaining the path to resolution. We are HIPAA compliant and well-trained in medical billing and explaining benefits and co-pays. Our helpful staff also offers patients several options to resolve a sometimes-difficult situation.
Whether you are a small medical practice or a large clinic with hundreds of doctors, we maintain the same quality of service, including electronic reporting, specifically, developed file transfer and electronic remittance. Our data transfer team can customize any format for fast and secure import from your systems to ours when assigning accounts for collection. This enables us to begin the collection process quickly.
You can always send files without using FTP import through our client portal. Accounts sent through our portal can be uploaded one at a time as needed, but you can easily upload multiple accounts too.

Contact Us Today

Learn more about our collection and debt recovery process. Contact our sales representative at (800) 743-0434.